About Us

Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.

About the role

Our client is a French telecom integrator (licensed alternative operator) that connects businesses and secures their B2B data exchanges and multi-site connectivity. You'll join the EDI/VAN team to help operate and modernize a value-added platform used by hundreds of customers-bringing reliability, better user experience, and new AI capabilities. The environment is collaborative, client-facing, and includes structured training on the tools and standards you'll use.

Job location: Villiers-Saint-Frédéric

Responsibilities

• Operate and monitor the EDI/VAN platform to keep services reliable and performant.
• Triage and resolve incidents from supervision alerts or customer reports; communicate updates clearly.
• Onboard new customers and partner links: gather needs, configure connections, and validate end-to-end data flows.
• Implement and test routing/mapping changes and document configurations and procedures.
• Contribute to integrating AI features into internal and customer-facing tools.
• Collaborate with customers and internal teams to plan changes and prevent regressions.
• Drive continuous improvement by automating routine tasks and refining runbooks.
• Join a rotating, light on-call (SMS alerts outside office hours) to ensure continuity of service.

Interview process:

- Three interviews are planned with: The line manager (test) - The HR director - The manager

Requirements

• BAC+2 in IT (or equivalent practical experience; strong self-taught profiles welcome).
• Hands-on exposure to operating/supporting business-critical systems or B2B integrations (projects/internships count).
• Willingness to join a rotating, light on-call (SMS alerts outside office hours).
• Real and working knowledge of the main EDI messages, at least in EDIFACT syntax,
• Proficiency in Linux and Shell,
• Good written and spoken English; no bilingual requirement.
• Skills and interest in development, regardless of the language. Knowledge of PHP is required.
• A significant technical background (Linux, Bash, crypto, network, systems)
• Responsive, curious, perseverant, and able to manage stress.

Nice to have

• Experience with VAN/EDI tools and standards (EDIFACT, XML, ANSI X12).
• Knowledge of APIs/webhooks, message queues, or integration middleware.
• Exposure to AI/ML features in products (e.g., automations, assistants) and curiosity to learn more.
• Familiarity with ITIL practices (incident/change) and basic SQL/log analysis.

Benefits

• Corporate mutual insurance

• Meal vouchers
• Remote work possible one day per week
• Annual bonus based on company results