Job Title

NDCx QA engineer
Job Description Summary

Ensure the high quality of Amadeus products to enhance the experience for all customers.

Common Accountabilities

• Possesses the necessary technical and functional knowledge and experience in their discipline. Understands the Amadeus business and its relation to their area.
• Works using existing procedures or guidelines and provides inputs to support/influence area decisions. Makes recommendations on new solutions and proposes improvements by analyzing different sources of information.
• Works with a moderate level of guidance and direction from the manager.

Specific Accountabilities

Test Strategy

• Participate in specification and architecture reviews (including customer specification reviews when applicable), and provide feedback on potential impacts, risks, issues, or gaps based on experience.
• Define test strategy and test plan containing test cases (functional and non-functional), ensure traceability with specifications and customer requirements.
• Ensure compliance of test strategy with CI/CD guidelines, Green IT guidelines, and all quality guidelines (SDL, STDL), QA best practices/standards from the industry (ISTQB..).

Test Expertise

• Create test cases and write test scripts.
• Prepare test environment, test data, and execute test cases.
• Provide sign-off (go/no-go) on tested features based on defined exit criteria.
• Continuously assess the need to add/update/remove test cases to existing regression and CI/CD pipeline when new product features are delivered and based on metrics (stabilization, deletion of flaky tests...).
• As part of maintenance activities, investigate PTRs, test the fixes, and enrich test suites accordingly.

Test Automation

• Assess necessity to automate subset of (or all) test scripts.
• Use test automation framework and contribute to its improvement.

Defect Management

• Report defects in software or documentation, assign appropriate severity levels based on the issue's importance, and provide detailed investigation and information to facilitate defect resolution.
• Check defect fix, and give go/no-go for the load of production defects.

Reporting

• Report and communicate on test activities to the line organization, software developers, and product definitions analysts.
• Provide visibility on testing campaign/milestones to all stakeholders.

Support

• Offer mentoring and tailored support to new team members.
• Provide adapted support to QAE peers based on experience.

Knowledge Sharing

• Share expertise on specific topics (technical or functional) and disseminate it among the QA community and other stakeholders.

Quality Assurance Ambassador

• Demonstrate accountability for the quality control of projects, products, or releases.
• Propagate quality assurance best practices based on the highest standards in relevant teams and quality communities.

Technicity

• Efficiently use QA tooling stack and frameworks.
• Be a force of proposition for improvement of existing ones, or development of new ones.
• Be proactive about any issue/change that is likely to affect QA peers' daily job.

Continuous and Sustainable Improvement

• Lead initiatives to enhance current quality processes within a continuously evolving development lifecycle framework (SAFE...).
• Participate in the understanding, measurement, and reduction of the environmental impact of the tested applications and associated QA activities.

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

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