IT End User Service Director
Hager Group
il y a 8 jours
Date de publicationil y a 8 jours
S/O
Niveau d'expérienceS/O
Temps pleinType de contrat
Temps pleinGestion de projet / produitCatégorie d'emploi
Gestion de projet / produitAs a IT End User Service Director you will report to the D&I Senior Director Operations & Security based in Obernai (France) or Blieskastel (Germany) for a Permanent contract.
What You Will Do ?
What About You?
What we offer?
What are the recruitment stages?
Our success relies on collective energy. Apply now and power up your future with us!
What You Will Do ?
- Oversee Level 1-3 support, service desk, and asset management
- Drive adoption of digital collaboration tools (M365, Windows, Adobe...)
- Lead vendor strategy and contract negotiations
- Manage and develop international support teams
- Implement ITSM best practices and governance
What About You?
- 10+ years of IT service management experience in international environments
- Strong command of ITIL, digital workplace technologies, and sourcing strategy
- A strategic, hands-on leader who builds effective, multicultural teams
- Excellent communication, customer focus, and problem-solving mindset
- Fluent English (C1+); additional languages welcome
What we offer?
- Personalized onboarding experience program designed to make your first days smooth
- Opportunities to learn and grow through Hager Group's awarded Hi University.
- Internal career opportunities, over 25% of our recruitments are through internal mobility
What are the recruitment stages?
- Once your CV has been selected, you will be contacted by a recruiter for an initial phone exchange.
- You will be invited for a first interview with the hiring manager & the recruiter
- A second Interview will be then organized with the N+2 & the HR manager
Our success relies on collective energy. Apply now and power up your future with us!
RÉSUMÉ DE L' OFFRE
IT End User Service Director
Hager Group
Obernai
il y a 8 jours
S/O
Temps plein
IT End User Service Director