Description

Company statement

With over 105 million customers in 61 countries, AXA's strong global franchises and three lines of expertise - Property & Casualty, Life & Savings and Asset Management - provide a distinctive business portfolio. As a company whose business is to protect people, we have a responsibility to leverage our skills, resources and risk expertise to build a stronger and safer society. To achieve our mission, we are committed to redefining the standards of our business so that we truly differentiate ourselves and earn the trust of our key stakeholders.

Business unit statement

As part of Cyber Defense, within End User & Data Product Line, DLP product is a shared service to support AXA entities comply with DLP requirement

Why : AXA is operating in an increased threat environment where data breach incidents have increased in volume and sophistication and where impact can be significant at Group level (e.g., GDPR).

Cyber Defense has developed a DLP service considering significant demands from entities (process & technical solutions).

What: Cyber Defense DLP offer meets AXA Group entities needs to comply with Group Requirements and reduce their data leakage risk exposure. Cyber Defense DLP offer provides:

• A coherent and globally consistent protection against data leakage risk

• Help reduce local spend and performing as a global service across the organization

• Comply with Group Security and legal/regulatory requirement

How : Cyber Defense DLP offer provides a service with a fully integrated. DLP Endpoint & DLP Microsoft features (including reporting capabilities) for managing data leakage risk. Endpoints & O365 Environments are covered. 4 Main modules within the current version of the offer:

• O365 AIP manual & automatic data classification

• O365 DLP rules for email, One Drive & SharePoint Online

• O365 eDiscovery for scanning & data breach investigation

• Endpoint DLP (Symantec for WINdows Basic & Microsoft for Windows Edition) for detection & prevention at endpoint level

The DLP Product Manager will join the Product team, working on initiatives, development and extending the perimeter of the DLP product (relying on Microsoft & Broadcom technology)

• The Product Manager ensures overall business coherence within its functional scope.

• The Product Manager is accountable for product delivery, product compliance with AXA standards, operational run and prioritization & functional consistency of the backlog.

• The Product Manager is end to end accountable of its product in accordance with Product Line Manager strategy & guidelines when apply.

Main activities and responsibilitie

• Build and communicate the product vision with team members and through exchanges with relevant stakeholder

• Maximize the customer and business value in the team's achievement

• Own the backlog, the product delivery, the quality of the service and the product performance

• Prioritize the backlog according to business and relevant stakeholder value

• Ensure the Product is operated E2E in compliance with AXA standards (Project/Program, Build, Run and Continuous Improvement)

• Define and manage the product life cycle end-to-end

• Build the product Roadmap and cascade it to relevant stakeholder

• Manage the Product budget, monitor costing and sourcing with the help of support function

• Set up product governance with Entity (expectation, satisfaction)

Develop the product promotion and marketing strategy

• Implement agile methodologies and continuous improvement processes to optimize product development and delivery

• Ensure Product is following security, compliance, data privacy guideline

• Formalize the Delivery Model based on Product's vision and strategy

Job purpose

Product delivery

• Entities onboarding within DLP product

• Work with entities' security teams to ensure Cyber Defense services are delivered to the agreed QoS

• Define, implement, and communicate the applicable security processes with the AXA entities CSOs for the DLP product.

• Work in close collaboration with Workplace and Cyber Defense teams to define the product roadmap and lifecycle

• Work with the security technology teams and distributed teams to ensure maximum risk reduction is obtained from existing security solution

• Work with AXA Group Procurement to manage the relationship with key security vendor

Roadmap

• Create, own and maintain the tactical roadmap in alignment with Product Forum decision

• Work with the Technology Lead to ensure consistency between the tactical roadmap and the strategic roadmap

• Align with and manage the vendor relationship in order to receive inputs on the next releases. Estimate the potential impact on the current product delivered to the entities. Communicate/explain the tactical roadmap on a regular basis to the entitie

• Drive the day to day delivery of the tactical product roadmap

Budget Management

• Manage, communicate and optimize the budget for DLP product

• Update the chargeback model to the entitie

Project delivery

• Deliver the projects related to DLP product roadmap

• Act as primary project sponsor for all projects related to DLP product

• Estimate the required project costs in July for the next year in alignment with the tactical roadmap

Key responsibilities - accountabilities

Drive DLP product activities

Enhance the product in alignment with business needs and security requirements

Manage and coordinate Incidents and escalation related to DLP Product & features

Deliver a service/product aligned with the Service Level Agreement signed with the entities

Develop and manage the relationships with AXA entities on security products and technologies

Evangelize the product delivered by Cyber Defense at entities's CSO Level

Lead an annual productivity plan review in order to optimize the running costs of the product

Liaise with vendors and suppliers to understand their current and future security product-lines and service offerings

Work with Procurement & Finance to optimise product pricing Important Support AXA Group entities to develop plans to transition to globally selected products provided as part of AXA GO Products catalogue

Delivery of comprehensive and clear documentation

Working alongside technical teams, provider's Technical account manager, security and operational stakeholders

Assist in the design, creation and standardisation of procedures

Audit and assess security policies and ensure their consistency with the design

Host or participate to regular calls with stakeholders

Translate technical requirements and communicate at all levels

Support the operational teams and coordinate task

Required soft skills & behavioral competencies

Leadership

Creates an environment for developing and fostering leadership excellence

Effectively communicates the group vision and goals and the benefits in achieving the strategy

Recognizes potential leaders and provides them with challenging assignments/stretch goals

Takes calculated risks in decision-making and seeks inputs from the team / stakeholders for the same.

Creates mechanisms to recognize individual/group contribution & achievements

Can effectively mentor others to acquire this competency

Strategic Thinking

Articulates a vision, develops organizational goals and strategies

Maintains a wider perspective, aligns actions and contributes to the enhancement overall organizational strategy including outputs from benchmarking activities and reviews

Understands and articulates the projected direction of the organization and how changes to it might impact the group

Is aware of the trends in the external environment and key differentiators vis-a-vis competition and uses this information to anticipate how these changes would impact the organization

Problem solving

Recommends solutions relevant to the complexity, scope, risk and magnitude of problem

Planning

Plans up to 2-5 years ahead (particularly when preparing budgets and resource requirements), in accordance with the project/program portfolio to ensure its successful delivery Provides input into planning and prioritization of project activities

Required to analyze and critically evaluate information as well as formulate plans based on multiple sources of information

Forward planning required e.g. target setting and forecasting trends

Ability to manage action plans, review progress and make adjustments where required

Decision making

Advises on decisions regarding strategy, policy, and structures

Quick to assimilate and integrate new information for informed decision making

Monitor changes in the operating environment, quick to act upon potential opportunities.

Able to quickly evaluate a situation or issue and take the initiative within limits of authority.

Coaching and Mentoring

Coaching: The process of assisting individuals to set goals then supports the execution of the goals through establishing strategy and providing feedback, insight and guidance to enable the individual to reach their fullest potential.

Mentoring: The process in which an experienced colleague is assigned to an inexperienced individual and assists in a training and development or general support role

Interpersonal skills

Assertiveness, empathy, active listening

Oral communication, persuasive skill

Qualifications

Qualifications

Education

Bachelor degree in Computer Science, Engineering, or related field

Post-graduate degree in Project/Product Management, IT or a closely-related subject

Certification

Certifications in Information Security domain are desirable but is not essential

Overall work experience in the field

Experience in IT field > 8 year

Experience in Information Security field > 5 years (advantage)

Proven experience in product management

Proven experience in international, multicultural and large scale enterprise

Skills / abilities

Cross cultural sensitivity, flexibility

Organized with a proven ability to prioritize workload, meet deadlines, and utilize time effectively

Strong interpersonal and communication skills; able to deal effectively with diverse skill sets and personalities, works effectively as a team player

Ability to function effectively in a matrix structure

Strong analytical skill

Apply analytical rigor to understand complex business scenario

Fluent in French and English

About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working with 105 million customers, we've created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we're nurturing a culture of

respect, for each other, for our customers and the communities around us. Join AXA and you'll feel like you belong, are included and can thrive. You'll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

• State-of-the-art Data Technology to drive customer experience
• State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
• High-Performing Global Team for stronger partnerships with AXA entities