Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.

Job Description

MAIN ACCOUNTABILITIES:
- Content Management: Building up and maintaining structure and layout of the platform, creating experiences, homepages, pages, uploading new content, expiring, removing, content audit. Anticipate the B2B marketing content, ensuring relevant assets are available for the sales team, as well as content is updated appropriately. Form the glue between sales team and content creators. In case there is a dedicated
team that owns content, collaborating regularly to map and collect the required content.
- Create Pages: Creating visually appealing landing pages with groups of content around topic or audience to use them by sales teams.
- Users' management: License management and invoicing coordination. Review usage reports and anticipate any upcoming sales team growth/decrease. Creating user groups, users onboarding, transboarding, offboarding. Train sales team on the existing enablement platform and content. Support sales teams in finding the right content and assets. Serve as the central point of contact for sales enablement platform within the team and acting as main contact between showpad and Accor hubs.
- Design, Create, Support, Monitor Games: Identification of the theme and focus of the gamification campaign in coordination with the Sales leaders. Developing and creating a challenge/game within the Gamification platform to launch a specific campaign. Work with legal team on T&C for gamification campaigns.
- Measure: Measure the adoption of sales enablement tools in terms of usage, sharing (both quantitative and qualitative), and analyze and report on sales enablement metrics to evaluate their impact on sales team performance. Make necessary recommendations to optimize sales enablement strategies based on the gathered insights. Create report to measure the KPIs of the content views and ROIs of the GAMES when needed. Report the baseline metrics on how the tool is adopted and how the content is accepted. Maintain sales enablement platform adoption strategy, including surveys, ambassadors' calls, regularly synchronize with sales leadership to provide feedback.
- Communicate:
Communicate to the Sales team all the ongoing news on b2b marketing campaigns and latest content internally and externally.

Qualifications

QUALIFICATION / COMPETENCIES:
Sales or Tourism degree
Knowledge or courses on Communication/internal communication
Knowledgeable of Sales B2B segments
Internal (ENA SALES/Global), and External (Client) environment understanding
Good communication skills in writing and spoken
Fluent level of English spoken & written - additional language is a plus
Excellent organization skills with the ability to multitask and work under pressure.

REQUIRED SKILLS AND KNOWLEDGE:
Well organize and creative
Proactive and problem solver
Project developer in teamwork
Digital native able to understand the back office of technical platforms.
Team worker with good communication skill to persuade.
Knowledgeable of B2B sales segments and ecosystem.
Customer centric approach (Both of internal and external clients)
Use of technical platforms to upload content for Marketing and Hospitality ecosystem (Wordpress, Showpad, Anais, Cvent, ..

EXPERIENCE NEEDED:
Sales or marketing experiences (hotel or global sales team

Internal communication background (professional or academic)

Additional Information

What's in there for you?
- Unique opportunity to develop your career with worldwide Augmented Hospitality leaders.
- Package of benefits and perks of working for Accor, including discounts for hotels worldwide, and much more!
- Work in a multi-national team.
- Hybrid way of working
- Corporate Social Responsibility activities.

If you see yourself in this role, join us and let your talents shine. Apply now and let's shape the future of hospitality together.

Our values: #BeAllyouArewithallyourheart
At Accor, we are committed to diversity. Each individual, each personality, and each experience has its place to grow and make us grow collectively. Everything we do, we do with heart. We are creators of emotions, professionals of the human experience, resolutely turned towards others and the world around us.
- Our culture is inclusive. We value the richness of the 120 nationalities, the different backgrounds, and all the stories that make us up. We encourage the diversity of our personalities.
- We take care of the world around us: our teams, our clients, our establishments, our environment are at the heart of our concerns. Our mission is human, essential: to bring cultures together, to open windows on the world, to provide unforgettable experiences, day after day.
- We like to reveal you. All our heartists are talents in the making, they are the future of our group and our hotels. Helping them grow professionally and develop personally according to their desires and ambitions is our priority.
- Together, we imagine your future. Our group is large, the field of possibilities is immense and the experiences are infinite. We encourage every project to evolve in our multi-brand network, in France, in Southern Europe and internationally.
- We dare to question the status quo. We take innovation to heart and challenge ourselves to always do better. We take risks, we dream the impossible and make it possible.
- Hospitality is a team effort and we are stronger together. We believe in caring, we respect our differences and value all voices. We work as a team, saying what we do and doing what we say. Live in ACCOR with yourself. With your talent, your passions, your teams, your desires Be All you Are with all your heart.