Pour les employeurs
Project Leader - Service Provider Development - H/F
ADEO Services
il y a 17 jours
Date de publication
il y a 17 jours
S/O
Niveau d'expérience
S/O
Temps pleinType de contrat
Temps plein
ADEO is a community of 110,000 leaders with a common ambition: be useful to the inhabitants of the world. ADEO Services is one of ADEO's entities whose role is to support various companies worldwide (Leroy Merlin, Bricoman, Obramat, and many others). Joining us means evolving in a platform, international, leader and dynamic company.

Our working environment is characterized by:
  • A culture of empowerment, autonomy, and initiative based on data-driven choices.
  • Encouragement for continuous improvement across all our professions towards more efficiency and effectiveness.
  • Attention to commitment and achieving results.
  • A management "Human first", focused on people development.

CONTEXT

Adeo Home Services intends to become the Global Home Services operator of our organization.

Its role is to deliver outstanding services experiences for inhabitants & service providers to develop new business lines, digital solutions and services operations.

This platform is structured on 3 core activities :
  1. Service Provider Development
  2. Business Development
  3. Service Execution (Operations)

And is a global platform made of a 2 main organization areas :
  • An Adeo Home Services Corporate Organization
  • An Adeo Home Operational Organization by country.

To support the development of ADEO Home services, within the Service Provider Development Stream we are recruiting a Corporate Project Leader.

This role is a perfect combination of business creativity, operational efficiency and UX mentality.

MISSION

As a member of the Adeo Home Services, Service Provider Development stream, the Corporate Project leader reports directly to the Head of Service Provider Development.

The main activities of the Corporate Project Leader - Service Providers are:
  1. Identify best value creation levers for our service providers and business units and translate into concrete operational processes and experiences in a co-construction mindset with product management.
  2. Identify and design metrics to monitor efficiency of his/her scope (process, products, business activities).
  3. Design, evolve and keep updated lean and efficient processes, contents, training materials using data science, frameworks & standards that are set within the stream.
  4. Closely work with digital & UX teams to design Digitals solutions to deliver outstanding Users experiences.
  5. Accompany and support the community of country project leaders to manage and adopt the change in process / tools /etc ...
  6. Monitor and continuously improve processes and solutions with a mindset of value creation.


The Corporate Project Leader is accountable for :
  • Product evolution and OKRs linked to his scope
  • Business process and associated metrics
  • Interdependencies with other products/business verticals
  • Maturity of the processes of his/her scopes all over the countries.

Occasional travel to our European Business Units is required for the role

PROFILE

The ideal candidate will have the following assets and skills:

Hard skills :
  • Ability to imagine and design efficient and user oriented business process powered by data and meant to scale
  • Familiarity with topics to build best in class experience for our providers / partners (such as experience design, partnership management, network management, community management, ...)
  • Strong commercial, digital and analytic skills
  • Solid project management skills
  • Solid track record from a similar position within an international environment
  • Knowledge of continuous improvement tools
  • Change management skills
  • Fluency in both French and English

Soft skills:
  • Entrepreneurial spirit
  • Solid leadership, co-construction and decision making skills
  • Excellent communication skills
  • Data driven mindset
  • Stakeholder management
  • Empathy and proximity
  • User-obsessed mindset
  • Resilience and autonomy
  • Ability to think GLOCAL (global & local)

Adeo is an equal opportunities employer. We welcome applications from all members of society and believe that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills and value your passion to collaborate, learn, invent, build and succeed.

Métiers Développement & Expansion Poste Directeur de Projet Localisations Terradeo - 135 Rue Sadi Carnot, Ronchin Statut à distance Hybride
Balises associées
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RÉSUMÉ DE L' OFFRE
Project Leader - Service Provider Development - H/F
ADEO Services
Ronchin
il y a 17 jours
S/O
Temps plein