Job Title

Senior Product Manager - Hotel Central Reservation System

Business Environment

Amadeus Hospitality business unit is aiming to become the industry leader that delivers modern, innovative solutions to our customers and enables them to run their businesses more efficiently, more profitably, and deliver a great experience for their guests. As part of the portfolio, Amadeus Central Reservation System (ACRS), offering Hoteliers Shopping and Booking Services, is used by IHG and soon joined by more customers.

Your main responsibilities

As a Senior Product Manager at Amadeus, you will lead and support a team dedicated to enhancing and evolving the Amadeus Central Reservation System platform. Your role will involve setting and executing the product strategy, driving product investment vision, and delivering customer-centric solutions to support the expansion of our community product offerings. Collaborating cross-functionally, you will be instrumental in defining and delivering product enhancements, managing the product development lifecycle, and ensuring alignment with overall business objectives.

Product Strategy & Roadmap Planning

• Define and execute the product vision and strategy, translating it into a comprehensive product roadmap.
• Source and prioritize requirements from stakeholders and customers to drive continuous business impact.
• Conduct customer research to inform product features and enhance customer satisfaction.

Product Development

• Oversee the creation of business requirements for product development, ensuring alignment with client needs.
• Collaborate with engineering teams to drive technical projects and prioritize features effectively.
• Communicate the product vision and ensure alignment with development efforts.

Product Management Organization

• Lead and manage a global team of product managers, providing guidance and motivation.
• Build a cohesive product management organization, focusing on common goals and day-to-day execution.

Product Lifecycle Management

• Gather and prioritize market and customer requirements, ensuring alignment with business goals.
• Work closely with solution and R&D teams to achieve business case objectives.

About our Ideal Candidate

• At least 10 years of experience in a multinational management or product area, with product management and hotel industry experience.
• Experience in team and product management.
• Demonstrated success in defining and launching products that meet and exceed business objectives.
• Profound knowledge of the hospitality industry; providers, travel agencies, technology, trends, strategy.
• An excellent knowledge of the hotel distribution landscape and concepts including Central Reservation Systems and Property Management Systems a plus.
• Professional proficiency in English and French.

Working at Amadeus, you will find

• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
• A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.