Job Description
Customer

As a telecom integrator specialising in EDI, network and infrastructure with an alternative operator licence from ARCEP, we will be able to respond to your projects: - Logistics data exchange and dematerialisation of invoices, - Exchange of product catalogues and price sheets - Interconnection of your sites, Internet connection (ADSL, SDSL, Fibre Optics,..), migration to VOIP but also replacement of your telephone installations. Operating on public initiative networks (Axione, Altitude Infrastructure, Covage, Tutor, SPL RIN) and private operators (SFR, Orange, Bouygues Telecom, IELO Liazo:..). Whatever your sector of activity (industry, mass distribution, services, commerce, etc.), you will find a single point of contact capable of: - Understanding your business, technological and economic challenges - Supporting you in the implementation of reliable, sustainable and scalable solutions.

Language

Language

Level

Frequency

Essential

English

Native/Bilingual

Daily

Yes

Job Summary

The selected person will participate in the evolution and operational maintenance of our VAR (value-added network). Will also actively participate in the integration of AI into our applications

Customer support will also be provided.

Responsibilities & Duties
• Respond to ACD operating incidents reported by supervisors or customers.
• Set up the processing of new customers' needs and connections to new partners. In the long term, to administer the support of multiple technologies in terms of information processing and transmission.
• Participate in the integration of arterial intelligence into the new tool currently being deployed
• Autonomous and dynamic, voluntary, curious and committed, the recruited person will want to discover these technologies and progress, and will be able to evolve at various levels of skills and responsibilities.
• Resistance to stress is an asset; In addition, on-call duty is provided in turn in the team, it is only a question of reacting to SMS alerts in order to guarantee the continuity of the service outside working hours from 6:30 p.m. to 9 a.m. each during a rotating week.
• Consistent training planned on the different EDI message standards, the various protocols used, the internal tools and methods;

Essential Skills

Profile sought:
• The person who will be selected has obtained at least a BAC+2 diploma in computer science
• Self-taught, passionate, she can however apply if she has a good technical base.
• He/she enjoys contact with the customer, has easy oral communication and good quality written communication.

Prerequisite:
• Real and operational knowledge of the main EDI messages, at least in EDIFACT syntax,
• Mastery of Linux and Shell,
• Correct level of written and spoken English, no need to be bilingual.
• Competence and interest in development, regardless of language. Knowledge of the PHP language is required.
• Have a strong technical background (linux, bash, crypto, network, system)
• Responsive, curious, persistent, stress management

Education

BAC+2 diploma in computer science

Background Check Required

N/A

Benefits
• TOIL - 12
• Others - Teleworking possible one day a week
• RTT and qualitative mutual insurance with meal voucher
• Daytime work
• Annual bonus based on the company's performance

Interview Process

Interviews planned

3 interviews are planned with:

The N+1 - The HR Director - The Manager

Tests to be conducted

The candidate has to take tests :

Technical interview with the N+1

Notice management

The client agrees to manage a notice period on this recruitment

Guarantee Period
• 90 Days. A written confirmation is required from the candidate at the time of profile submission.
• We do not sponsor work visa. Applicant must have valid work eligibility to apply for this position.