Introduction

Créé en 2013 à Euratechnologies, IBM Client Innovation Center rassemble plus de 500 collaborateurs au cœur de la French Tech autour des activités du Service, de l'Infrastructure et de la CyberSécurité.

Nos équipes ont l'opportunité de créer une nouvelle antenne opérationnelle sur la métropole Nantaise au service de grands comptes nationaux et internationaux. Nous intervenons principalement dans les domaines du Mobile, Social Business, I&A (Watson), Smarter Cities / Commerce, Security, Big Data.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

Le consultant technico-fonctionnel monétique analyse, modélise et optimise les processus liés à la chaîne monétique (cartes bancaires, TPE, distributeurs automatiques, paiements en ligne...), afin d'accompagner la transformation digitale et réglementaire des systèmes de paiement afin de concevoir des solutions fonctionnelles adaptées, en collaboration avec les équipes IT et métiers.

En collaboration avec les différentes parties prenantes (équipes internes, partenaires et clients), vous interviendrez sur l'ensemble du cycle projet :

• Recueillir, formaliser et challenger les besoins métiers en lien avec les solutions monétiques.

• Rédiger les spécifications fonctionnelles détaillées (acquisition, autorisation, compensation, télécollecte, etc. sous forme d'UserStories.

• Participer aux projets d'évolution ou de mise en conformité des plateformes monétiques (migration CB EMV, NFC, 3DS2, ISO 8583, etc.).

• Assurer l'interface entre les équipes métier, IT et prestataires monétiques (GIE CB, STET, Mastercard, Visa...)..

• Assurer le suivi des développements et la coordination avec les équipes techniques ;

• Participer aux phases de tests utilisateurs et aux recettes fonctionnelles ;

• Garantir la qualité des livrables produits par l'équipe de développement ;

• Participer à la gestion des mises en production (Release Management) ;

• Animer des ateliers de travail avec les parties prenantes (IBM, clients...) ;

• Assurer la fluidité de la communication entre les équipes métier et les experts techniques.

Required education

Bachelor's Degree

Required technical and professional expertise

• Expérience confirmée de 3 ans minimum sur un poste similaire ;
• Formation supérieure Bac+3 à Bac+5 en informatique, gestion ou équivalent ;
• Bonne maîtrise de la chaîne monétique : émission, acceptation, acquisition, traitement des transactions.
• Connaissance des protocoles ISO 8583, EMV, CB5.5, PCI DSS.
• Compréhension des enjeux de sécurité dans les paiements par carte (fraude, tokenisation, authentification forte...).
• Connaissance des normes et acteurs du secteur : GIE CB, schemes (Visa, Mastercard), PSP, TSP.
• Solide compétence sur les outils bureautiques (Excel, PowerPoint) ;
• Familiarité avec les méthodes Agile ;
• Excellente capacité de communication écrite et orale, avec une aptitude à adapter votre discours selon vos interlocuteurs ;
• Français et anglais courant (écrit et oral).

Preferred technical and professional experience

• Certification en Business Analysis (CBAP, IIBA) ou en gestion de projet (PMI, Scrum Master) ;

• Capacité à lire ou concevoir des trames monétiques (ISO 8583, logs transactionnels).

• Maîtrise des outils de modélisation fonctionnelle (UML, BPMN)

• Maîtrise d'outils de suivi de projet (JIRA, Trello) ;

• Expérience sur des outils de gestion de tests (ALM) ;

• Connaissance des environnements techniques Java et langage SQL ;

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.