Job Description
Customer

Our customer is a leading independent provider of IT services. At the heart of digital transformation, our mission is to advise organizations on IT strategy, deploy the most appropriate technologies and optimize their performance, and manage our customers' infrastructures.

Language

Language

Level

Frequency

Essential

French

Fluent

Daily

Yes

English

Professional

Frequently

Yes

Job Summary

We are looking for Workplace Systems Engineers Level 2 or 3 M/F to join our dynamic team.

Responsible for managing and optimizing Workplace systems for our customers, ensuring a high level of performance and availability, you will work closely with technical teams and end users to ensure an optimal user experience.

Responsibilities & Duties

- Administer and maintain Workplace systems, including virtualization environments and collaboration solutions;

- Diagnose and resolve Level 3 incidents, providing advanced technical support;

- Participate in the design and implementation of new solutions and improvements to existing systems;

- Collaborate with development and infrastructure teams to ensure system integration and compatibility;

- Conduct security audits and performance evaluations to ensure compliance with standards and best practices;

- Write and maintain technical documentation and operational procedures;

- Train and mentor lower-level engineers and end-users.

Essential Skills
• Degree in computer science, engineering or a related field with significant experience as a systems engineer, with expertise in Workplace solutions;
• You have mastery of virtualization environments (VMware, Hyper-V) and collaboration solutions (Microsoft 365, Entra ID, Intune, SCCM, Google Workspace, etc.);
• Recent certifications in these areas would be a plus
• You have excellent communication and customer relations skills;
• English level B2 or TOEIC above 785
• You have the ability to work independently and in a team;
• You are national mobile.
• You have knowledge of ITIL Best Practices (incident management, problem management, change management and releases);
• You are motivated by challenges and obtaining new certifications;
• You have a sense of service and you are responsive and organized;

Nice to have Skills

Background Check Required

N/A

Benefits
• Salary commensurate with experience
• Other facilities as per the company's standard policy

Interview Process

3 interviews are planned with:

HR INTERVIEW

TECHNICAL MAINTENANCE

HEAD OF PRACTICE MEETING

Guarantee Period
• 90 Days. A written confirmation is required from the candidate at the time of profile submission.
• We do not sponsor work visa. Applicant must have valid work eligibility to apply for this position.