Pour les employeurs
IT Desktop and Network Support Dispatch Rennes Spain
Brilliant CCIT
il y a un mois
Date de publication
il y a un mois
S/O
Niveau d'expérience
S/O
Job Description
Installing technical troubleshooting and fixing desktops, printers, laptops and other computer peripherals hardware problems as well as desktop applications.
• Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites and from Remote Team.
• Ability to lift / move computer equipment weighing up to 50Lbs.
• Expert in desk side support and PC break/fix including basic administration of Windows O/S and MAC OS.
• Usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
• Smart hand support for peripheral and networking hardware, including, but not limited to:
• monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi- port data termination panels all under 'Smart Hands' capability.
• Ability to troubleshoot issues with systems and networks using good deductive reasoning skill and troubleshooting & resolving issues related to end-user network cabling.

  • Advanced knowledge of computer hardware systems, chip sets, memory modules, and peripherals.
  • Knowledge of popular operating systems, software applications, and remote connection systems: MS Windows, MS office 365, Active Directory, SCCM, DHCP, VPN and others.


  • Requirements

    Excellent written and oral communications skills with clients and management as well as people skills.
    • Ability to work with deadlines and complete tasks on time. Takes proactive ownership and works with a sense of urgency
    • Bilingual (English & Local B2)

    Items

    Console cable for CISCO and Silver Peak

    Full Internet ready mobile,
    Noise Cancellation head sets
    Team Viewer, MS-Teams, Putty, Remote connection software, Admin Access of the Laptop ,
    RJ45 port on Laptop

    • Experience of ticketing tools (ServiceNow / Remedy etc.) additional advantage
    Balises associées
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    RÉSUMÉ DE L' OFFRE
    IT Desktop and Network Support Dispatch Rennes Spain
    Brilliant CCIT
    Rennes
    il y a un mois
    S/O
    Temps partiel