ABOUT U.S. ENERGY FOUNDATION

U.S. Energy Foundation's (EF) mission is to secure a clean and equitable energy future to tackle the climate crisis. We envision a healthy, safe, equitable economy powered by clean energy. We believe a thriving clean energy economy can create sustainable opportunities, spur innovation, and protect our climate-for today and future generations.

EF supports education and analysis to promote non-partisan policy solutions that advance renewable energy and energy efficiency while opening doors to greater innovation and productivity-growing the economy with dramatically less pollution. For more than 30 years, EF has supported grantees to help educate policymakers and the general public about the benefits of a clean energy economy. Our grantees include business, health, environmental, labor, equity, community, faith, and consumer groups, as well as policy experts, think tanks, universities, and more.

At EF, Diversity, Equity, and Inclusion (DEI) are top organizational commitments. We are working daily to uproot racism and other forms of oppression and create equitable systems that support people to flourish. We aim to bring humility, transparency, respect, and an appreciation for others' lived experiences to our interactions with colleagues, grantees, and partners.

EF's Fundraising Philosophy

As EF's primary clients/partners are our funders and grantees, EF commits to acting as a strategic and thought leader for our current and prospective funding partners and the field by:

1. Collaborating-and co-creating, where feasible and desired-on strategy development including the hosting and/or managing of funder collaboratives
2. Serving as advocates for diversity, equity, inclusion, and justice in climate philanthropy
3. Offering excellent, responsive service by providing proactive, compelling and timely updates and information

EF is headquartered in San Francisco, CA and our more than 100 staff members are based in locations throughout the Midwest, Northeast, Southeast, and Western regions where they can best serve our programs, partners, operations, and other functions.

POSITION SUMMARY

The Salesforce Architect and Senior System Administrator will manage the development of our grants and donor management system: Salesforce. The successful candidate will have a record of success in improving processes and adoption using a Software as a Service (SaaS) platform and financial systems working collaboratively with a team. The administrator will work closely with functional leaders, organizational units, and subject-matter experts to identify, develop and deploy new business processes.

This role is part technical project manager, part administrator, and part systems architect. The Salesforce Architect and Senior Administrator System Administrator will be responsible for day-to-day support and administration of our key system with an ability to use case queues to both respond to and develop knowledge base resources to enable continued improvements in service quality. The Administrator must be organized and able to differentiate between high- and low-priority issues.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve as the primary administrator of our grants and donor management system: Salesforce.
• Handle all administrative functions, including user account maintenance, reports and dashboards, troubleshooting, workflows, and other routine tasks.
• Implement projects independently and in collaboration with consultants-design, configure, test, and deploy.
• Create and manage all documentation for Salesforce, including process documentation, ERD, and internal knowledge base.
• Complete regular internal system audits and prepare for upgrades.
• Manage Salesforce integrations and third-party applications in collaboration with consultants and IT colleagues-Okta, DocuSign, Box, NetSuite, Workato.
• Coordinate the evaluation, scope, and completion of new development requests.
• Create and manage the Salesforce project roadmap in collaboration with the core project team.
• Design and manage security model and data management tools and protocols, including backup system.
• Coordinate user access reviews every quarter.
• Effectively act as the liaison between our users, vendors, and consultants in order to drive projects forward.
• Work independently within a multicultural user community to define and document needs and development requirements.

QUALIFICATIONS

Experience and training

• At least 5 years of experience in system administration
• Admin certification in Salesforce

Technical competence

• Ability to assess the impact of new requirements on SaaS-based systems and all upstream and downstream applications, systems, and processes.

• Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, deconstruct high-level information into details, abstract-up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.

Project management

• Excellent project management skills with a demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upward.
• Service- and solutions-oriented, collaborative problem-solver who is at home in a diverse, dynamic, complex environment.
• Detail oriented and able to handle change management and prioritize in often quickly changing environments.
• A commitment to contributing meaningfully to a workplace where equity and inclusion are core values.
• Exceptional verbal and written communication skills and the ability to communicate effectively at all levels of the organization.

Problem-solving

• Creative and analytical thinker with strong problem-solving skills.

Optional

• Understanding of accounting concepts and how they manifest in systems.

SUPERVISION

Reports to the Senior Director, Knowledge Systems.

COMPENSATION

This is a full-time position. The target salary for this position is $139,500 for a candidate based in the San Francisco Bay Area, and $126,000 for candidates in other areas of the U.S. EF provides a comprehensive benefits package, including competitive salary, medical, dental, vision, disability, and retirement benefits and paid time off.

OTHER REQUIREMENTS

Ability to travel one to two times a year for three to four business days at a time.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to spend extended hours at the computer. This position requires moderate levels of domestic travel.

WORK ENVIRONMENT

EF is a remote-first work environment. This position may be based in any of EF's offices or may work remotely from anywhere in the U.S.

The office environments include some shared workspace, some individual offices, and shared kitchen facilities, with moderate noise levels and a collegial atmosphere. On occasion, there are activities or events after work hours.