JOB DESCRIPTION :

The Unit4 ERP Administrator is responsible for managing, maintaining, and optimizing the university business systems (Finance, HR & Procurement). He/she is the main point of contact and subject matter expert for the Unit4 ERP system within the organization, providing support, leading development, and defining the strategic focus of the system. He/she will also be working closely with the IT department to ensure seamless collaboration between different systems. The Unit4 ERP Administrator provides support to other areas of the business on financial reporting and best practices, and work closely stakeholders to ensure that the financial, HR and procurement system is meeting the needs of the organization. He/she must have a comprehensive understanding of the company’s business systems and processes. He/she must be able to adapt the Unit4 ERP system and the university processes to ensure the financial health of the organization and to facilitate the efficient flow of information.

DUTIES AND RESPONSIBILITIES:

 Analyze, understand, and support our SaaS Unit4 ERP system.

• Seek continuous improvement by recommending new and revised Business Processes and Procedures in collaboration with the business functional teams.
• Proactively identify and resolve potential problems to prevent them from occurring and improve the overall customer experience.
• Ensure support incidents, problems, and changes are managed and progressed in liaison with the Unit4 support teams.
• Providing technical support and training to end-users as needed.
• Assist in the creation of reports and dashboards in Unit4 ERP.
• Define documentation standards for business systems and assist functional teams to document their processes and procedures.
• Ensure good knowledge management, configuration management is being implemented across the functional teams.
• Assist our functional teams for review and quality assurance activities for Unit4 ERP changes.
• Work with the IT team to integrate the Unit4 ERP system with other University systems.

• Other appropriate duties may also be assigned as requested by the Supervisor and according to the needs of the Department.

REQUIREMENTS:

 Program or Certification in IT related field, preference for systems and network administrator (Bac+2/3 min)

• Minimum 4/5 years professional experience in ERP Tools (Oracle, SAP, Unit 4 (ex Agresso) 
• Understanding of accounting principles, financial, HR and Procurement operations.
• Proficiency in administering Unit4 ERP or other similar ERP system.
• Ability to effectively communicate with stakeholders, collect needs and help defining solutions.
• Analytical and problem-solving skills.
• Troubleshooting queries and monitoring system health.
• Strong communication and organizational skills.
• Ability to work proficiently in French and in English