Job Title

Multi cloud provider DevOpsBusiness environment

No clouds on the Cloud!

Whether you are in the clouds or you are down-to-earth, the world of Cloud Availability is full of surprises and nice challenges for you:

It started in 2018 when NGI (Airline Availability Calculation) was identified to go to the cloud. After migrating all the airline traffic, our objective was to reduce the operational cost (monthly Google Cloud's bill). Our next challenge - for which you will contribute! - is the migration of NGI from Google Cloud to the other Amadeus' chosen cloud provider: Microsoft Azure

In parallel of Cloud NGI, we are as well developing & operating the R-box in the team. It enables to compute the RSA flow (Reverse Seamless Availability = availability requests coming from other GDS* or 3rd parties for Altea* Airlines) in Amazon or Google Cloud, close to the customer who consumes it. We implemented a few customers and we now want to go to the next level with the industrialization of this product: optimization, automation and better reliability.

*GDS = Global Distribution Service. The 3 main GDSs are Amadeus (EU), Sabre (US) and Travelport (US/UK)

*Altea = Suite of IT service provided by Amadeus to Airlines. Here, we can compute air availability because we operate the airline inventory.

About the role

Cloud DevOps needed!

CAD (Cloud Availability DevOps) team mission is to deliver & operate the availability calculation software* on cloud infrastructures. Joining our team, you will work in Agile on a strategic and innovative project. It will give you the opportunity to deploy and operate performant and resilient systems (NGI-box & R-box) in the Google Cloud Engine, Amazon Web Services and next in Microsoft Azure using Cloud technologies (OpenShift, Kubernetes, Prometheus...). You will be part of a real DevOps team with end-to-end responsibility from dev to validation, load-in-prod to prod support, tooling and automation: we currently have in the team a strong focus on 2 aspects that will be the highlights of your mission: automation and cloud migration.

*Note: the availability calculation software itself is developed by distinct functional teams

Key accountabilities

You will contribute to:

• Support an ultra-highly available cloud-based applicative platform for Amadeus customers.
• Develop and use monitoring & alerting tools to find problems, resolve issues and ensure that we don't exceed our SLAs.
• Troubleshoot issues across the entire stack - System (OS, network), platform (Openshift, Kubernetes, Docker) and application.
• Document current and future configuration processes and policies.

About the ideal candidate

• Engineering degree
• 3+ years of experience in a similar DevOps role
• Knowledge of at least one major cloud provider: Google, Azure, AWS.
• Good knowledge of Kubernetes, OpenShift & Python
• Analytical thinking and good interpersonal skills
• Fluent English mandatory, any other language is a plus

Working at Amadeus, you will find

A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

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