About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

The EU Data Analytics team at Trip.com empowers data-driven decisions with accurate, timely, and actionable insights. As a Market Data Analyst, you'll collaborate with EU Strategists and cross-functional teams to drive business growth.

Joining the analytics team, you'll own the full lifecycle-from data extraction to generating insights that inform decisions. Your role will include designing tracking systems, creating visualisations, building dashboards, and conducting exploratory analyses.

In this Role, you'll get to:

• Conduct integrated analyses of market competition, trends, and business performance to generate actionable insights that fuel growth.
• Own and deliver the weekly market report, providing insights on market developments and tracking the progress of key projects.
• Partner with strategy, product, growth, and campaign teams across the EU, HQ, and global locations to align efforts with market growth strategies and global business goals.
• Proactively identify and quantify key issues, communicating findings and recommendations to stakeholders in a timely manner.
• Monitor and analyse critical business metrics, including demand, supply, traffic, funnel conversion rates, and market share.
• Identify key market trends and uncover new business opportunities through comprehensive data analysis.

What you'll Need to Succeed:

• 5+ years of experience in data or business analysis, with a proven track record of delivering actionable insights.
• Experience in the travel industry and a portfolio of past work are a plus.
• Excellent communication and collaboration skills across teams and organizations.
• A self-starter with a curious mindset, comfortable working in ambiguity and fast-paced environments with minimal oversight.
• Strong analytical and statistical skills, with the ability to solve problems, uncover insights, and communicate them effectively to stakeholders.
• Strong SQL skills are a must, with proficiency in Tableau, Excel, BigQuery, and Hive for data analysis and visualization.
• Bachelor's degree or higher in a quantitative field (e.g., Statistics, Economics, Mathematics, Engineering).

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What's more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

• We encourage flexible work arrangement

• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!