Company Description

At Coface we're a team of 4700 "happeners" with 75 different nationalities based in 57 countries, all sharing a corporate culture that's in tune with the world.

We work together towards a common goal: to facilitate trade worldwide and consolidate our position as a leading provider of credit insurance.

Coface is also a recognised expert in Business information, bonding, political risk, debt collection and factoring. We help our clients to secure their activities in order to build more successful companies, with complete confidence.

Coface works closely with around 50,000 global clients across all industries, helping them grow their business and making their companies stronger, more dynamic and more successful. Our teams make trade happen on a daily basis.

Come and join us!

Job Description

The Invoicing Business Analyst (BA) is an intermediary between the Business and the Technical teams to collect, clarify and specify business needs, in order to enable development teams (mainly located in Romania) to design and develop the solution that meets these needs.

The group invoicing tool is used by 20 countries and continues its deployment in new ones. It covers the policyholder activity declaration process, as well as different computation modules in order to define amounts to be invoiced, and documents generation process.

Due to the existence of several interfaces with other applications (accounting, commercial subscription, claims management, risk portfolio management), the application is located at the crossroad of the Coface information system.

Main responsabilities

• Collects, clarifies and specifies business needs, including the expected user experience, processes, workflow, business rules description

• Helps the PO in the refinement sessions animation

• Details acceptance criteria with business representatives (constraints, assumptions and prerequisites) in order to build deliverables of high quality

• Challenges the need and proposes alternative solutions when the complexity of the solution seems incompatible with the expected benefits or with the investment envisaged

• Writes functional specifications in Confluence and ensures the validation by the Product Owner within the expected time and cost

• Is responsible for the good understanding of the business needs (with the set of modes of use, rules, data, exceptions, and the right degree of accuracy) and the good understanding by the technical teams

• Designs the test plan with the help of the Product Owner or key users

• Collaborates with the testers' team, in order to define the appropriate scope of the test plan (including non-regression tests)

• Collects and analyzes requests for change or evolutions, in order to estimate the impact

• Analyzes problems that are raised through user support (level 2) to determine root causes.

• Helps the business teams in the realization of the user tests and participates in the " Users Groups ' where applicable

• Participates actively to all Agile ceremonies, with the responsibility to raise alert on the scope if needed

Qualifications

IT Master degree.

At least 10 years' solid and traceable business analysis experience (including agility methodology).

A previous experience in development will be a real added value.

Competencies

• Result and customer oriented
• Self starter, Positive "can-do" attitude
• Highly organized and detail-oriented
• Ability to adapt to frequent changes and contingencies
• Capacity to identify potential impacts and anticipate the risks
• Know how to build and run a test strategy, with a quality focus orientation
• Excellent written and oral communication skills, sense of listening and knowledge capitalization
• Fluent in French and English is mandatory (daily verbal and written communication in both languages)
• Deep understanding of SQL queries, usage of JIRA and Confluence
• Knowledge in the Credit Insurance business and/or in the Invoicing process will be appreciated

Additional Information

• Télétravail régulier possible.
• Remboursement de 50% des titres de transport.
• Tickets restaurant pour chaque jour télétravaillé.
• Indemnité télétravail.

Coface est une entreprise handi-accueillante.