Job Title

PRODUCT TECHNICAL BUSINESS ANALYST
Business Environment:

Hospitality aims to become the industry leader that delivers modern, innovative solutions to our customers, enabling them to run their businesses more efficiently, more profitably, and deliver a great experience for their guests.

Our collaboration began with InterContinental Hotel Group (19 brands, 100 countries, and more than 800,000 rooms) for which we are building a community Central Reservation System on a cloud-native platform. We are now extending our range of products and functionalities with ongoing projects with MGM (prominent hotel chain for Casinos), ACCOR (more than 40 brands in 110 countries, and more than 800,000 rooms), and Marriott (first hotel chain in the world, with more than 30 brands in 130 countries, and more than 1.4 million rooms).

Within a diverse organization with teams in Nice, Bangalore, and Boston, the Shopping Engine team is in charge of Shopping, Rates, and inventory products of the Amadeus Central Reservation product, developing the software used to shop and price.

Common accountabilities:

• Has the necessary technical/functional knowledge and experience in their discipline. Knowledge of the Amadeus business and how it is related to their area.
• Works using existing procedures or guidelines and provides inputs to support/influence area decisions. Makes recommendations on new solutions and proposes improvements by analyzing different sources of information.
• Works with a moderate level of guidance and direction from their team leader.

Specific accountabilities:

Assess requirements

• Build, maintain and share the functional knowledge of our processes, services, and usage of end-user products.
• Analyze business requirements submitted by Product Management.
• Size specification and validation work.

Carry out functional design

• Write Feasibility Studies, Solution Overview Documents, Interface Control Documents, Product Specifications and present functional walk-throughs to all concerned stakeholders.
• Collaborate with relevant divisions and departments to identify interactions with other Amadeus applications and ensure functional compatibility.

Overview validation

• Contribute to the implementation of the test strategy, and review test plan, to ensure compliance of the delivered functionality and system integrity.
• Ensure traceability of tests with specifications.
• Ensure production integrity by investigating, validating, and prioritizing reported incidents.

Manage relations with key stakeholders

• Interface and communicate with Product Management, Project Management, Amadeus Customer Services, Implementation, Migration, and Development teams.
• Interface with the customer during requirements understanding, functional specification, testing, and implementation phases.

Participate in team events

• Support team stakeholders by participating in team ceremonies: Agile forums, Team meetings, Solution assessments.

#LI-EMEA

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

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