PROSPECT DATABASE EXPERT

[France, Paris la Défense]

This is Worldline

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

Responsible for developing and implementing a central prospect and customer database to enhance and digitalize entire lead management process within WL SMB/RB. Coordination, control and ongoing optimization of the lead and trigger based customer sales process in the database for all sales channels within WL SMB/RB in cooperation with the responsible sales and IT stakeholder with the aim of optimizing the quality and efficiency of lead management!

Day-to-Day Responsibilities

• Development of a database for lead management (internal and external leads, new and existing customers) to optimize and digitalize lead management
  • Ensure that all leads will be matched against existing customer data as well against the sales pipeline of salesforce.com (reconciliation)
  • Each lead will be scored and will be enriched by external prospect information (scoring/enrichment)
  • Support Marketing with intelligent data for Lead nurturing and trigger based campaigns for existing customers (Modelling)
  • Administration and adaptation of the database to the currently valid processes and framework conditions and, if necessary, further development for automated interfaces, which can include both internal and external data sources (web to lead, lead import).
• Identify opportunities and threats for data lead management and react accordingly
• Control strategies and performance across all SMB/RB and take actions where needed to align back to the intended goals
• Harmonize data driven lead management across SMB/RB
• Coordinate and align with stakeholder like e.g. Sales, Marketing, BSA/CMSI, Risk/AML, BI-Teams and Management to ensure a smooth implementation and management of the database

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what's next - people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• Bachelor's degree in Business Administration, IT Economics or similar education
• Minimum 4 - 5 years of professional experience in the field of data driven sales / database management (B2B advantageous) required, ideally in international companies (financial services advantageous)
• Strong knowledge of database management, sales & marketing process management, modelling and scoring of leads and Salesforce.com
• Experience in communication and presenting on a steering level
• Great affinity for emerging technologies, automatizations, AI and trends in the payment system markets
• Project and Process management skills (ability to lead projects)
• Ability to work independently and collaboratively in a fast-paced environment across boarders
• Fluent in English

Perks & Benefits

At Worldline you'll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Be part of a company driven by a strong desire to do good and recognised as one of the top 1% most sustainable companies across all sectors globally.
• Work with inspiring colleagues and have the opportunity to learn, develop and accelerate your career (access to the e-Learning training platform, etc.).

You'll also enjoy a wide range of benefits, including

• Annual bonuses (end-of-year, holiday, profit-sharing)
• 32 days' paid holiday and a convertible 13th month's holiday
• 50% reimbursement of public transport costs
• Very active works council (evenings, trips, cultural and leisure subsidies, etc.)
• Participation in sporting events (Corporate Games, races, etc.)
• Teleworking agreement
• Subsidised company restaurant
• Health and provident insurance
• Wellbeing@Worldline approach

Shape the evolution.

We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Date: Oct 25, 2024

Date: Oct 25, 2024

Brand: Worldline

Brand: Worldline

Category: Support functions - Sales & Marketing

Category: Support functions - Sales & Marketing

Contract Type: Permanent

Contract Type: Permanent

Location: