Why SoftwareOne?

SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications - and in parallel, to navigate and optimize the resulting software and cloud changes - SoftwareOne unlocks the value of technology. The company's 8,900 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 90 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON. Visit us at https://www.softwareone.com/en

The role

In a nutshell:

We are seeking a highly motivated, technical Business Analyst with expertise in Agile working to join our Business Intelligence team. The Business Analyst (gn) will play a crucial role in bridging the gap between our stakeholder needs and our technical team's capabilities.

What main responsibilities does this role include?:

• Analyzing business processes
• Gathering and documenting requirements
• Collaborating with the Product Owner to ensure the successful delivery of projects

What skills will be key in driving the success of our projects?:

• Exceptional analytical skills
• Communication abilities
• Attention to detail
• High-level understanding of technical concepts in the Business Intelligence & Data world
• Experience with managing Backlog in GCP DevOps

The key relationships

• Closely collaborates with the Product Owner and other team members
• Act as the contact point for processes implementation in the BI Team and Workload management

The key responsibilities

• Requirements Gathering: Elicit and document detailed functional and non-functional requirements from Product Owner and / or stakeholders through meetings, workshops and other requirement-gathering techniques
• Business Process Analysis: Analyze current business processes and workflows to identify areas for improvement and efficiency gains
• Team Collaboration: Engage with end-users, project managers and technical teams to understand business objectives, clarify requirements and manage expectations throughout the project lifecycle
• Documentation: Create clear and comprehensive requirement specifications, features & user stories, use cases, process flows, and other relevant documentation that effectively communicates project needs to the development/core team
• Requirement Traceability: Establish and maintain traceability between requirements and design documents, test cases, and other project artifacts to ensure project compliance and alignment with business objectives
• Solution Design Support: Work closely with the PO and the development/core team to assist in translating business requirements into functional specifications and participate in design discussions
• Impact Analysis: Assess the impact of proposed changes on existing systems, processes and projects and provide recommendations for mitigation
• Risk Management: Identify potential risks related to requirements and participate in risk assessment and risk management activities
• Quality Assurance: Collaborate with the testing team to ensure that test cases and scenarios cover all specified requirements and that the delivered solution meets the desired business outcomes
• Continuous Improvement: Proactively seek opportunities to improve processes, tools and methodologies related to business analysis and requirements engineering

More details:

The tasks

• Write specifications, document the solution, create daily reports and organize sprint planning & review sessions
• Work closely with the PO and other team members through workshops in order to better understand business requirements
• Provide necessary business information to the development team
• Implement new working practices within existing business framework
• Work in agile environment, focusing on planning and realization of each sprint

What we need to see from you

your experience & knowledge

• 2+ years of proven experience as a Business Analyst and/or Requirements Engineer in an Agile team environment
• Experience with managing Backlog in GCP DevOps;
• Familiarity with Agile and Waterfall methodologies and their application in the requirements engineering process
• Experience with requirement management tools (e.g. JIRA, Confluence, etc.) is a plus
• High-level understanding of technical concepts in the Business Intelligence & Data world
• Proficiency in requirement-gathering techniques and documentation standards (e.g. use cases, user stories, BPMN etc.)
• Bachelor's degree in Business Administration, Computer Science, Information Systems or a related field

your communication skills

• Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders in an agile team environment
• French and English are working languages

your personality

• Hands-on personality with an agile, smart & open mind
• Ability to adapt to changing priorities and work under tight deadlines in a fast-paced environment;
• Ability to handle multiple tasks and prioritize work in a fast-paced and dynamic environment.
• Strong analytical and problem-solving skills with the ability to think critically and strategically;
• Highly self-motivated, work Independently, assume ownership and results oriented

Job Function

Sales
Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com.

Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.