Description

Major Objective

The IT Services team Category composed of Senior Sourcing Experts is responsible for :

- Setting the Group Procurement strategy for IT Services with internal stakeholders of IT

(Technology Office, Product Owners, Support functions, all engaged with help of Sourcing

Business Partners), taking into account (whilst challenging) business needs, market trends and

risks. Benefits will be delivered on a dynamic basis in terms of cost, innovation, service support

with the right level of risk. The strategy will anticipate and encompass key contract renewal

- Challenging the needs in a constructive dialog with internal requesters

- Defining the negotiation strategy and drive it while involving internal stakeholders including

AXA Senior Executive

- Linking with community of AXA Entities' IT Services Buyers across the Group: the IT Service

team will ensure proper links with the Entities' Procurement teams(including CPOs) to develop

transparency on common work/vendors/challenges and support local projects in a pull mode

- Ensuring constant market knowledge and vendors trends, detecting disruption in the market

and vendor strategies in order to anticipate and mitigate risks as well as seize opportunities.

- Following and developing key IT Services Vendor partnership

The scope of the role encompasses the following:

Scope is :

- AXA Group Operations (GO) own IT Services needs for IT delivery (RFI, RFP, renewals,

negotiations, stakeholders management, suppliers management, etc.)

- Global Master Services Agreements' negotiations / implementation / renewals with Global IT

Services Vendorsfor the benefit of all AXA Group Entities(Accenture, Capgemini, Cognizant, TCS,

etc.)

- Vendor Management for IT Services vendor

- IT Services Category Management : define category strategy & implement it, animate the IT

Services community with all IT Services Experts from all AXA Entities.

Key priorities of the category strategy encompass :

• MSA rationalization (reduce number of MSA with global vendors and make sure Entities

engage under Group MSA)

• Restructure the IT Services rates card

• Review of the Global Preferred Supplier List and definition of clear KPIs for dynamic panel

management

• Leverage the "One AXA" when synchronization opportunity arises from the consolidated

ourcing pipeline

• Share regular market trends and suppliers watch, incl. impact of AI.GenAI on IT Services

category

POSITION MISSION & MAIN ACTIVITIES

Main activitie

The IT Services Category Expert's main responsabilities are :

• Ensure upstream Procurement involvement within the IT stakeholdersthrough Sourcing Business

Partners for AXA GO or through the network of AXA Entities buyers in order to deliver value, get

aving, and minimize AXA's risk exposure,

• Proactively manage contract lifecycle: renegotiation, alternative, compliance, etc..

• Challenge the needs: the Category Expert will challenge the needs and have a dialog with

business areas to set the right conditions to optimize benefits. Levers will include recommending

alternative solutions/alternative vendors.

• Run IT Services procurement project for IT delivery (RFI, RFP, renewals, negotiations, stakeholders

management, suppliers management, etc.)

• Define negotiation strategy with internal stakeholders, involve these stakeholders including AXA

Executives when driving the negotiations with vendors,

• Drive the contractual negotiations with vendors and internal stakeholders (Legal, Compliance,

Data Privacy, Security, Operational Resilience, Risk, etc.). For AXA Entities, in pull mode, the IT

Services Category Expert may be in support / advising mode to another AXA Entity IT Service

buyer

• Provide the Procurement network Group wide with key information about the negotiated deals,

being able to promote these deals to ensure AXA Entities adherence to them,

• Drive the development of new market opportunities (new suppliers, technologies, substitution

products, etc.) for creating/ensuring an healthy competition between vendors for the benefits of

AXA,

• As may be assigned, lead a Vendor Management at Group level or local AXA GO level (for a

pecific vendor), ensuring relevant alignment to Vendor Management framework and managing

the relationship at the various levels, including organizing Exec Review Meeting with AXA Senior

Executives,

• Participate to the elaboration of the strategy for the IT Services Category, involving internal

takeholders and Sourcing Business Partners,

• Propose and implement levers for reducing or avoiding costs through vendors competition,

• Actively supports the IT community in their everyday transformation

Qualifications

The IT Services Category Expert will work in a global and multi-cultural work environment

Technical and professional skill

• Negotiation and influence skill

• Ability to design / articulate category strategy and sourcing strategy

• Broad understanding of IT evolution especially on IT Service

• Deep knowledge of IT Services pricing and engagement models (IT Services metrics, SLAs for

Services, Fixed Price, Managed Services, BPO,ect.)

• Knowledge of key IT Services contractual clauses and stake

• English - Fluent in speaking and writing - another European language is a plus

Soft skill

• Good Communication & team work to be able to work on agile mode & across the IT buyers

community

• Excellent collaboration

• Strong colleagues/internal customers & business focus, results orientation

• Creative mindset to innovate & challenge to get competitive deals delivery

• Ability to work with leadership team and C-level management

• Ability to work in constant international environment

Experience

• Master Degree in Procurement or MBA level

• Significant experience (> 8 years) in Procurement with at least 3 years in IT Service

• Exposure to large, multi country company

About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working with 105 million customers, we've created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we're nurturing a culture of

respect, for each other, for our customers and the communities around us. Join AXA and you'll feel like you belong, are included and can thrive. You'll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

• State-of-the-art Data Technology to drive customer experience
• State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
• High-Performing Global Team for stronger partnerships with AXA entities