Description

The IT Services team Category composed of Senior Sourcing Experts is responsible for :

- Setting the Group Procurement strategy for IT Services with internal stakeholders of IT (Technology Office, Product Owners, all engaged with help of Sourcing Business Partners), and the Sourcing Business Partners taking into account (whilst challenging) business needs, market trends and risks. Benefits will be delivered on a dynamic basis in terms of cost, innovation, service support with the right level of risk. The strategy will anticipate and encompass key contract renewal

- Challenging the needs in a constructive dialog with internal requesters and the Sourcing Business Partner

- Defining the negotiation strategy and drive it while involving internal stakeholders including AXA Senior Executive

- Linking with community of IT Services Buyers across the Group: the IT Services team will ensure proper links with the Entities' Procurement teams (including CPOs) to develop transparency on common work/vendors/challenges and support local projects in a pull mode

- Ensuring constant market knowledge and vendors trends, detecting disruption in the market and vendor strategies in order to anticipate and mitigate risks as well as seize opportunities.

The scope of the role encompasses the following:

Scope is :

- AXA Group Operations (GO) own IT Services needs for IT delivery (RFP, renewals, negotiations, stakeholders management, suppliers management, etc.)

- Global MSA's negotiations / implementation / renewals with global IT Services Vendors for the benefit of all AXA Group Entities (Accenture, Capgemini, Cognizant, TCS, etc.). For certain IT Services vendors, negotiations may be managed by Vendor Managers and incumbent will be in support mode, for others , incumbent may lead.

- IT Services Category Management : define category strategy & implement it, animate the IT Services community with all IT Services Experts of all AXA Entities.

Key priorities of the category strategy encompass : review of the Global Preferred Supplier List and definition of clear KPIs for dynamic panel management ; reshape the IT Services rates card ; leverage the "One AXA" when synchronization opportunity arises from the consolidated sourcing pipeline ; share regular market trends and suppliers watch, etc.

Main activities

The Senior Sourcing Expert IT Services main responsabilities are :

• Ensure upstream procurement involvement within the IT stakeholders thru Sourcing Business Partners for AXA GO (Group Operations) or thru the network of AXA Entities buyers in order to deliver value & get saving & minimize AXA's risk exposure,

• Proactively manage contract lifecycle: renegotiation, alternative, compliance, etc..

• Challenging the needs: the Senior Sourcing Expert will challenge the needs and have a dialog with business areas to set the right conditions to optimize benefits. Levers will include recommending alternative solutions/alternative vendors. Gather needs throughout AXA Services and AXA Group and getting best deals for the AXA Group,

• Define negotiation strategy with internal stakeholders, involve these stakeholders including AXA Executives when driving the negotiations with Vendors,

• Drive the the contractual negotiations with Vendors and internal stakeholders (Legal, Compliance, Data Privacy, Security, Operational Resilience). For AXA Entities, in pull mode, the IT Services buyer may be in support / advising mode to another AXA Entity IT Services buyer

• Provide the Procurement network Group wide with key information about the negotiated deals, being able to promote these deals to ensure AXA Entities adherence to them,

• Drive the development of new market opportunities (new suppliers, technologies, substitution products, etc.) for creating/ensuring an healthy competition between vendors for the benefits of AXA,

• As may be assigned, lead a Vendor Account Management at global level or local AXA services level (for a specific vendor), ensuring relevant alignment to Vendor Management framework and managing the relationship at the various levels, including organizing Exec Review Meeting with AXA Senior Executives,

• Participate to the elaboration of the strategy for the IT Services Category, involving internal stakeholders and Sourcing Business Partners,

• Propose and implement levers for reducing or avoiding costs through vendors competition,

• Actively supports the IT community in their everyday transformation

Qualifications

The Senior Sourcing Expert IT SERVICES will work in a global and multi-cultural work environment

Technical and professional skills

• Negotiation skills, including with monopolistic like vendor

• Ability to design / articulate negotiation strategie

• Broad understanding of IT evolution especially on IT Service

• Deep knowledge of IT Services pricing models (IT Services metrics, SLAs for Services)

• Knowledge of key IT Services contractual clauses and stake

• English - Fluent in speaking and writing - another European language is a plu

Soft skills

• Good Communication & team work to be able to work on agile mode & across the IT experts community

• Excellent collaboration

• Strong colleagues/internal customers & business focus, result orientation

• Creative mindset to innovate & challenge to get competitive deals delivery

• Ability to work with leadership team on top of overall IT community

• Ability to work in constant international environment.

Experience

• Master Degree in Procurement or MBA level

• Significant experience (> 8 years) in Procurement with at least 3 years in IT Services negotiation

• Exposure to large, multi country company

About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working with 105 million customers, we've created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we're nurturing a culture of

respect, for each other, for our customers and the communities around us. Join AXA and you'll feel like you belong, are included and can thrive. You'll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

• State-of-the-art Data Technology to drive customer experience
• State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
• High-Performing Global Team for stronger partnerships with AXA entities