Technical Support Engineer
Keysight Technologies, Inc.
il y a 3 jours
Date de publicationil y a 3 jours
S/O
Niveau d'expérienceS/O
Temps pleinType de contrat
Temps pleinCentre d'appel / Service clientCatégorie d'emploi
Centre d'appel / Service clientOverview
Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Responsibilities
Pre-sales activities (~20 %): Involvement during various phases of the sales process including customer requirements analysis, NEMO tools demonstrations, Benchmarks, use case testing.
Post Sales activities (~80%): Deliver technical expertise for NEMO solution to customers, understand and troubleshoot customers problems, recommend solutions to meet their needs, ensure customer satisfaction and deliver trainings.
Qualifications
Careers Privacy Statement
***Keysight is an Equal Opportunity Employer.***
Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Responsibilities
Pre-sales activities (~20 %): Involvement during various phases of the sales process including customer requirements analysis, NEMO tools demonstrations, Benchmarks, use case testing.
Post Sales activities (~80%): Deliver technical expertise for NEMO solution to customers, understand and troubleshoot customers problems, recommend solutions to meet their needs, ensure customer satisfaction and deliver trainings.
Qualifications
- BSc or MSc degree in telecommunications or equivalent.
- A minimum of 4 year's of relevant experience in the field of mobile communication, preferably in an Mobile operator optimization department, service company or network vendor
- Practical experience in mobile radio communication systems (2G-to-5G, IoT), with ability to provide strong technical answers to customer questions / problems
- Understanding of 3GPP protocols and driving test tools are mandatory.
- Strong written and verbal communication skills in English and French.
- Ability to work independently.
Careers Privacy Statement
***Keysight is an Equal Opportunity Employer.***
RÉSUMÉ DE L' OFFRE
Technical Support Engineer
Keysight Technologies, Inc.
Les Ulis
il y a 3 jours
S/O
Temps plein
Technical Support Engineer