Description

We are looking for a Cloud service management support to join our AXA Partners IT teams.

The Cloud service management support is a key position to ensure the best usage and support of cloud by ensuring that Cloud is managed as an industrialized and optimized services.

Also, with the migrating to the Cloud strategy of AXA Partners, the Cloud consumption is growing and representing several millions of euros per year. The cloud service management support is organizing and managing the budget rules and controls on these key expenses for IT.

You will manage a resource in charge of the Cloud consumption and will have authority on the Cloud Operations team as deputy

It is an International position with interactions with all applications teams and IT regional teams in AXA Partners, and a strong link with Finance and AXA GO teams on the Cloud consumption.

As such, we are looking for someone autonomous, Service oriented, able to manage complex environments and interact with multiple people, with strong costs and budget management appetite.

You are in charge of:

• Define and implement Services Management best practices among the Cloud organization and teams using cloud services
• Implement governance and communication with all Applications teams to support those best practices implementation
• Support the Cloud Operations manager in BAU activites
• Being the deputy of the Cloud Operations manager. In particular, managing Cloud Operation teams during Cloud Operations manager leaves
• Supporting the head of Cloud guild in managing the Cloud guild budget, including with AXA GO
• Following with all applications teams, Finance, and AXA GO the Cloud consumptions, and preparing budget cycles
• Improving cloud consumptions management, working autonomously with GO and Finance

You will be the key contact to Applications teams, Finance and AXA GO team regarding the Cloud Consumption.

Qualifications

Education, Professional Qualifications and Experience

• Bachelor's Degree or equivalent
• +10 years of experience in international environment with at least 5 years in IT roles
• Strong budget and costs management experience
• Strong experience in stakeholder management (both internal and external)
• Strong written and verbal communication for interacting with both technical and non-technical stakeholders,
• Experience in managing complex issues and/or transversal projects

Technical / Functional Knowledge, Skills and Abilities

• Good knowledge of IT Production and Cloud
• Very good interpersonal skills
• Strong autonomy
• Ability to execute Organizational change
• Capacity to manage a budget in full autonomy
• Good communication skills both written and verbal
• Ability to manage teams and topics transversally, in a matrix organization
• Capacity to propose and implement new processes and methods
• Fluent in English

AXA Partners is committed to diversity and inclusion, on an equal basis.

Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract). Learn more about the Reforest Program here

About AXA

AXA Group is the worldleader in insurance and asset management. We protect and advise our clients atevery step in their lives, by offering products and services which satisfytheir needs in the areas of insurance, personal protection, saving and assetmanagement. AXA is the leading insurance brand worldwide, with over 100 millionclients. We are transforming from payer to partner for our client, with astrong focus on risk prevention.

Our mission:Empower people to live a better life.

Our values: Customer First, Courage, Integrity and One AXA.

AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance and credit protection.

AXA Partners' role is also to implement innovative solutions emerging from the AXA Innovation unit.

Combining passion with advanced expertise, we design and deliver worldwide solutions for partners and communities. We protect what matters, when it matters.