Location:
Drancy, Paris, France

Job ID:
R0072050

Date Posted:
2025-01-17

Company Name:
HITACHI ASTEMO FRANCE S.A.S.

Profession (Job Category):
IT, Telecom & Internet

Job Schedule:
Full time

Remote:
No

Job Description:

Responsible for providing day-to-day technical support to employees for a range of hardware and software related systems. Responds to and diagnoses problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation. Provides effective and timely resolution of users' problems, queries or complaints. Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure. An Entry Professional (P1) applies broad theoretical job knowledge typically obtained through advanced education. May require the following proficiency: Work is closely supervised. Problems faced are not typically difficult or complex. Explains facts, policies and practices related to job area.