Working at Freudenberg: We will wow your world!

Responsibilities:

• Leverages IT Subject Matter Expertise to resolve technical software and network issues for the organization's IT users
• Operates as a point of escalation related to unresolved IT issues
• Ensures queries and issues are tracked and organized through the internal ticketing system
• Serves as an IT resource and is responsible for the identification root cause issues and then providing viable solutions
• Collaborates with internal team to receive guidance and direction in supporting the organization's IT needs
• Communicates with IT users to ensure information is fluid and updates are known

Qualifications:

Bachelor's Degree in Relevant Field; advanced degree preferred or compensating years of experience
3 Years of Industry-relevant professional experience
Relevant certifications, system experience, and training
Professional-Level English language skills preferred

Communication & Collaboration: Communicates clearly and concisely, while engaging proactively with colleagues at all levels of the organization.
Value for Customers: Anticipates, understands and meets internal/external customers' needs and expectations. Develops solutions based on a customer centric approach.
Innovation: Drives and supports innovative ideas, while taking informed risks to seek and develop new or improved solutions.
Drive & Execution: Proactively identifies what needs to be done and takes action. Explores new ways and pursues new opportunities.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg Sealing Technologies SAS