Tech integration specialist H/F
Plus aucune candidature n'est acceptée pour cette offre d'emploi
InPost
il y a 12 jours
Date de publicationil y a 12 jours
S/O
Niveau d'expérienceS/O
Temps pleinType de contrat
Temps pleinCentre d'appel / Service clientCatégorie d'emploi
Centre d'appel / Service clientEntièrement à distancePolitique de l'emploi à distance
Entièrement à distanceCompany Description
Mondial Relay, a smile on every street corner!
We offer a simple, fast, economical and virtuous parcel shipping and delivery service, through a network of Relay Points and Lockers, creating links between e-merchants, merchants and consumers.
Becoming the leader in out-of-home delivery in Europe is the challenge that our 1,400 employees take up together with passion, through numerous collaborative projects, in a working atmosphere full of PEP'S. Ready to take part in this adventure?
Job Description
Within our Tech Department, reporting to the Integration Manager, as the IT referent for a customer portfolio, you will provide technical support in pre-sales consultancy, in the deployment and configuration of flows and tools, as well as in after-sales follow-up.
As a customer IT advisor, you will also support Mondial Relay's sales teams and IT Department.
Key Responsibilities:
Qualifications
Additional Information
Additional Information
And if you join our community of Relayers and Relayers, you will be able to benefit from:
As part of our diversity and inclusion policy, we guarantee compliance with the rules of non-discrimination in hiring and we are committed to helping people who are far from employment.
Mondial Relay, a smile on every street corner!
We offer a simple, fast, economical and virtuous parcel shipping and delivery service, through a network of Relay Points and Lockers, creating links between e-merchants, merchants and consumers.
Becoming the leader in out-of-home delivery in Europe is the challenge that our 1,400 employees take up together with passion, through numerous collaborative projects, in a working atmosphere full of PEP'S. Ready to take part in this adventure?
Job Description
Within our Tech Department, reporting to the Integration Manager, as the IT referent for a customer portfolio, you will provide technical support in pre-sales consultancy, in the deployment and configuration of flows and tools, as well as in after-sales follow-up.
As a customer IT advisor, you will also support Mondial Relay's sales teams and IT Department.
Key Responsibilities:
- Collaborate with external customers to explain and facilitate integration processes, providing recommendations on the most appropriate integration method for the customer
- Working closely with the sales and account management teams to understand customer requirements and expectations, ensuring a smooth transition from the sales phase to the onboarding phase.
- Utilize APIs, including SOAP and REST APIs, for seamless system integration. This will involve making API calls and troubleshooting errors which may come up.
- Work with various file integration formats, such as EDI and CSV.
- Provide exceptional support and customer service throughout the integration journey following customer go-live.
- Verify labels and ensure accurate configurations for a smooth onboarding process.
Qualifications
- Strong communication skills, both with external customers and internal team members.
- Proficiency in problem-solving, with the ability to propose multiple solutions to challenges.
- Experience working with APIs, JSON, IDR files, and real-time integrations.
- Familiarity with tools like Jira and Postman for efficient workflow management.
- Fluency in French and English
Additional Information
Additional Information
And if you join our community of Relayers and Relayers, you will be able to benefit from:
- individual variable compensation
- attractive profit-sharing and profit-sharing bonuses
- a collaborative way of working, based on autonomy and responsibility
- professional development opportunities throughout your career
As part of our diversity and inclusion policy, we guarantee compliance with the rules of non-discrimination in hiring and we are committed to helping people who are far from employment.
RÉSUMÉ DE L' OFFRE
Tech integration specialist H/FInPost
Villeneuve-d'Ascq
il y a 12 jours
S/O
Temps plein