Company Description

Our Mission

Boccard was built on its historical expertise in industrial piping and boiler-making. This expertise has enabled us to evolve into the role of an industrial integrator, capable of designing, building, commissioning, and maintaining complete production units.

Boccard delivers turnkey installations incorporating industrial processes, fully aligned with our clients' production needs. We operate in diverse and demanding sectors and have a global presence : nuclear, thermal, pharmaceutical, cosmetics, food & ingredients, and many more!

Job Description

Context

As part of the deployment of our internal software Boctrack across all Boccard projects, we are looking for a Software Deployment & Training Manager. Boctrack is a 100% in-house developed tool designed to optimise the management and traceability of industrial projects. It includes two modules:

• Manufacturing: monitoring workshop production
• Construction: managing on-site operations

This software covers the entire project lifecycle, from creation to delivery, with key features such as:

• Organisation and traceability of manufacturing and assembly stages
• Scheduling and prioritisation of work orders
• Material management and certificate tracking
• Weld and qualification monitoring
• Controls and inspections (NDT, testing, deliveries)

Boctrack is a strategic tool for ensuring productivity, transparency, and control, while offering web access for clients.

Your Responsibilities

Reporting to the Head of Construction Business Unit, you will act as the Boctrack reference point. This role involves occasional travel within France and internationally (Portugal, UK...). Your missions include two main areas:

Training and User Support

• Update and distribute existing user manuals,
• Provide first-level support (resolving usage-related issues),
• Audit field practices and suggest improvements,
• Plan and deliver training sessions for site teams across France,

Software Deployment and Improvement

• Manage user access and licences,
• Ensure the integrity of libraries,
• Create new modules tailored to construction activities (project creation, article references, etc.),
• Gather new user requirements and communicate them to developers,
• Test new functionalities with developers before release,
• Collaborate with the purchasing team for necessary equipment (tablets, printers, etc.),
• Promote the software internally and during client presentations or trade shows.

Qualifications

Ideally, you have a background in metallurgy, boiler-making, or industrial piping - or experience in these areas through previous employers or clients. A strong interest in industrial environments and construction sites is essential.
Comfortable with IT tools (no need to be a developer) and confident in a training role.
Intermediate English at minimum is preferred, as the software is in English and this will also facilitate communication with developers.
Key qualities: teaching ability, analytical mindset, hands-on approach, and mobility.

Additional Information

Join a company where your values matter!

Dare to take initiative with boldness and tenacity: Initiative is encouraged and valued. It's a mindset that drives us to go further!

Commit with passion: Every delivery to our clients is a unique moment we truly enjoy. Our clients' satisfaction is our greatest reward!

Grow with kindness: This means learning from others' experiences and sharing knowledge. We believe in autonomy, trust, and everyone's expertise to succeed together.

Recruitment process
The first step is a 30-minute phone/ video call with one of our recruiters.

Chez BOCCARD, tous les talents comptent. Chaque candidature est donc attentivement lue. Si vous êtes en situation de handicap, n'hésitez pas à nous poser vos questions et à postuler.

Videos To Watch
https://www.youtube.com/watch?v=hWYDh53fVjA