Description

Harmonic is the worldwide leader in virtualized broadband solutions, shaping the next generation of multigigabit connectivity. We revolutionized broadband networking via the industry's first virtualized broadband solution, enabling broadband operators to more flexibly deploy gigabit internet service to consumers' homes and mobile devices. Learn more at www.harmonicinc.com.

We are looking for a Senior Field Application Engineer- PON Expert.

Location

Hybrid role - with periodic onsite work at Cesson-Sévigné, near Rennes (France)

What you will be doing:

• Take ownership of handling and debugging complex issues

Take initiative in diagnosing, analyzing, and resolving intricate technical challenges related to Passive Optical Network (PON) systems. You will act as a point of contact for troubleshooting complex issues, ensuring optimal system performance and functionality.

• Support different teams during the PON ONU verification process

Collaborate with multiple teams, including R&D and customer support, to verify Optical Network Unit (ONU) functionality in PON systems. You will ensure that the equipment meets specifications, performs as expected, and fulfills customer requirements during testing phases.

• Provide constructive feedback to engineering, including code fix suggestions

Leverage your in-depth technical knowledge to offer feedback to engineering teams. Suggest improvements, optimizations, and code fixes to enhance product performance and resolve recurring issues, ensuring high-quality solutions.

• Work closely with various R&D teams and develop solutions per our customer's needs

Work alongside the R&D department to design, test, and implement solutions tailored to customer requirements. You will bridge the gap between customer needs and engineering capabilities, ensuring the delivery of customized solutions.

What you should have:

• 3+ years of PON R&D experience

At least 3 years of hands-on experience in R&D roles focused on PON technologies, with expertise in developing and optimizing PON systems, including GPON, EPON, or XG-PON.

• Proficient in Python and C++

Strong programming skills in Python and C++ to develop, automate, and debug PON-related software and hardware systems. Knowledge of writing and optimizing scripts for debugging, testing, and network analysis.

• Technical troubleshooting and debugging

Experience with identifying, diagnosing, and resolving complex technical issues in PON environments.

• Experience with packet capture and traffic generator tools

Expertise in using packet capture tools (e.g., Wireshark, tcpdump) and traffic generation tools (e.g., IXIA, Spirent) to analyze network traffic, troubleshoot issues, and verify performance.

• Collaboration with R&D teams

Strong experience in working with cross-functional teams to implement and optimize solutions based on customer requirements.

• Customer-focused mindset

Ability to understand and prioritize customer needs, ensuring the delivery of practical and effective solutions.

Les + Harmonic France :

• Flexibilité dans l'organisation du travail.
• Des locaux récents et modernes.
• Des événements conviviaux (Hackatons, Welcome Day, challenges entreprise...).
• Employee Stock Purchase Plan (achat d'actions à prix réduit d'au moins 15%).
• Attributions annuelles d'actions gratuites en fonction de la performance et de l'impact du poste occupé.
• Mutuelle complémentaire offrant de très bonnes garanties et prise en charge à 90% par l'entreprise.
• Des cours de sport animés tous les jours par des coachs diplômés.
• Carte tickets restaurant, chèques vacances.
• Accès à un CSE : voyages, emprunts de matériel (jeux, livres, consoles, bricolage, sono...), remboursement des activités et loisirs...
• Et + encore !

#LI-Hybrid