Junior IT Administrator

Department: Finance

Employment Type: Full Time

Location: Toulouse

Reporting To: Darren Bajada

Description

What You'll Be Doing

As a Junior IT Administrator, you'll be supporting our global IT team with day-to-day tasks and gaining exposure to a wide range of technologies. You'll help ensure that our systems are running smoothly and that users receive timely and effective support.

Key Responsibilities

Your Responsibilities

• Working closely with the global IT team on IT operations and support
• Assisting in monitoring systems and infrastructure to help ensure uptime and performance
• Helping to maintain IT documentation for systems, procedures, and user guides
• Supporting the setup and maintenance of user workstations and basic IT equipment
• Applying system and software updates
• Providing Level 1 and Level 2 technical support to end-users, including troubleshooting hardware, software, and network issues
• Learning and following IT policies, processes, and best practices for IT security and support

Requirements

Key Skills and Knowledge (You don't need to know everything, but familiarity is a plus)

• Installing, configuring and troubleshooting Windows, Mac and Linux based systems
• Powershell Scripting Skills
• Monitoring Systems
• Active Directory Domain Services, Authentication Systems and Group Policy Objects
• Microsoft Azure and Office 365 platforms
• Video Conferencing - Zoom and Google Meet
• Ability to follow the ITIL processes - Problem, Incident and Change Management

Candidates having any of these will be preferred:

• Diploma or Degree in Information Technology
• Microsoft Certifications (e.g. Azure, Intune, Microsoft Office)
• CompTIA Certifications (e.g. A+, Network+)

Who You Are

• An awesome team player with a positive attitude
• Excellent people communication skills
• Ability to multitask and work to deadlines
• A quick learner, able to rapidly adapt to a dynamic business environment
• Able to take on true challenges and turn them into useful opportunities
• Can understand and follow Corporate IT processes to the highest level of detail

Benefits

• Great career development opportunities
• Hybrid working model
• International Health Insurance
• Health and Wellbeing Package (350 EUR per year)
• Birthday Day Off
• Me Time - 1 day off per year

At GiG, we believe that diversity and inclusion are fundamental to our success as a multinational organization. We are committed to fostering a workplace where every employee feels valued and respected, regardless of their background, ethnicity, gender, age, or any other characteristic that makes them unique. By embracing a wide range of perspectives and experiences, we drive innovation, enhance collaboration, and build a stronger, more resilient company. Our diversity and inclusion initiatives aim to create an environment where everyone can thrive and contribute their best work, ensuring that our workforce reflects the diverse global communities we serve.